Jody Frankian, Office Manager
Jody was born in Ohio and graduated from Villanova in Pennsylvania. While she has lived all over the country, Overland Park has been home since 1983. She enjoys working with people and pets, so working at a veterinary clinic was a natural fit. She spent 8 years at a local veterinary practice before joining Mariposa Veterinary Center in June 2009. Hobbies include following college basketball (especially the Jayhawks) and hanging out with her animals.
- Family: Husband, 2 children (grown), 2 dogs, 2 cats, one grand-dog and one grand-cat
- Fun Fact: Taught sailing in high school and college
- If she could live anywhere, it would be: San Diego
Sue J., Registered Veterinary Technician
Sue grew up in New Jersey but is originally from Kansas City. As a child, she spent summers at the Jersey shore and still feels a deep connection to the ocean: “That Jersey shore was a quaint, local town, with ice cream and families, not what you see on TV!” About 2 years ago, she made the decision to leave her corporate career and start anew in the veterinary field. She graduated from the Maple Woods Veterinary Technician program in May 2015.
- Why She Works at a Veterinary Hospital: Because she wants to be surrounded by animals all night and all day!
- Family: Multiple cats and a horse
- Favorite movie: Thelma & Louise
- Hobbies: Horses, riding
Brooke, Registered Veterinary Technician
Originally from Pennsylvania but has lived in the KC area for almost 20 years!
- Why She Works at a Veterinary Hospital: I took a lifetime love of animals and combined it with a passion for customer service – to provide care for pets and knowledge to owners for a lifetime of health.
- Family: Dicken – Terrier mutt (most adorable doge ever) and Batman – a Dutch rabbit
- Favorite movies: A Knight’s Tale
- Hobbies: Baking (I love making cookies and marshmallows) and sewing (mostly costumes for conventions)
- Fun Fact: I find extreme joy in nerding out over pop culture and love attending conventions in my cosplay creations!
Kristen, Registered Veterinary Technician
Starting her career in shelter medicine, Kristen is no stranger to touch-and-go situations and tough decisions. The skills she developed throughout her early years at Olathe Animal Shelter and Great Plains SPCA make her an invaluable piece of the Mariposa family in sad times and in good. As a registered veterinary technician, Kristen brings passion, experience and knowledge to our team. Above all is the level of compassion she feels so deeply for each of the patients she works with. At Mariposa, she enjoys working one-on-one with all kinds of animals and supporting veterinarians through diagnostics and treatment plans for the most precious pets.
When saying goodbye is the kindest option, Kristen is ready to hold your hand with unapparelled compassion. “I feel deep empathy for families in their final moments together,” Kristen says. “It is a gift to ensure they’re comfortable and to offer peace to everyone in the room.” Some shy away from this part of the job, but Kristen’s heart runs to help. “When it’s time to say goodbye, you see the purest love and trust between pets and owners. To see what they mean to one another. It’s incredibly beautiful,” she shares.
When she’s not at work, you’ll find Kristen behind the camera or paintbrush. She’s an amazingly talented artist who finds beauty and release through artistic means. For Kristen, there is no better self-care than creating something beautiful from a blank canvas. She’s a proud mom of three (each adopted her): canine Peachy and two very handsome felines, Ollie and Mouse.
Natalie, Technician Assistant
Boasting a life-long passion for science, Natalie holds a bachelors’ degree in biology with a minor in chemistry from Truman State University, but animal care is where her heart is. “I love being a technician assistant because I care a lot about those who don’t have a voice, and I want to help them anyway I can.” Joining us from a mixed animal practice in a rural area, Natalie brings experience caring for everyone from small mammals to bovine and equine patients. She has a love for learning and a desire to expand her knowledge base at every opportunity. “I’m passionate about helping and healing hurting animals,” Natalie says. “I like the opportunities I have at Mariposa to provide enhanced care to patients through a combination of eastern and western medicine.”
At home, she has two rabbits, Misty, who she’s had since college, and Luna, her newest addition. Natalie also has a Quarter Horse mare named Gracie, who she’s been riding since age 14. In her spare time, Natalie and her husband love to read (they have more than a thousand titles currently in their home). She also enjoys bird watching and can proudly identify most songbirds native to the Midwest region based on their sound, a talent she picked up in high school while volunteering with Wild Bird Rehabilitation.
Even though her childhood dreams consisted of being with horses full time, Natalie believes her 10-year-old self would be impressed with her career choices leading her to Mariposa. “It’s a unique practice full of unique people dedicated to doing everything possible to achieve the best health for each pet,” she says.
Taylor, Technician Assistant
Taylor joined the Mariposa family in July 2020 in the middle of the pandemic. She graduated from K-State with a degree in animal science. She is interested in pursuing a career in marine biology, which is a little hard to do in Kansas, so she’s stacking her resume with a variety of hands-on experience working with animals! In her words, “I have a lot of room in my heart for animals, but not in my home. [By working at a veterinary hospital,] I can love, care for and help so many pets and their owners.” She and her husband call Shawnee home with their two dogs, Moana (a miniature schnauzer) and Storm (a pit bull).
- Favorite movie: Mamma Mia!
- Hobbies: Reading classics, watching old TV shows, puzzles
Annette, Client Service Representative
Annette is our “Jack of all trades”! Since 2014, she has served as our resident caregiver, safety instructor, knower-of-all-things and a client service representative. After 33 years in public safety service as a paramedic with the fire department and EMS, she retired and found a new passion in veterinary medicine.
“I like the theory and processes behind holistic medicine,” Annette shares. “I was drawn to Mariposa because I wanted to further my education and understanding of holistic care for animals.” Among her many duties at Mariposa, Annette ensures we’re up to date on OSHA protocol, she manages our Chinese herbal pharmacy, and ensures vaccine and health certificate documentation are appropriately managed for our clients.
With a focus on life-long learning, Annette regularly attends continuing education courses in veterinary medicine, search and rescue, emergency care for working canines, and she maintains her paramedic license. When she’s not a Mariposa, you’ll find Annette training dogs for disaster recovery and tracking on land and water. She began training in search and rescue in 1998. Her experiences include responding to the Kansas Turnpike flood of 2003, the EF5 tornado that hit Greensburg, KS, in 2007, and police investigations. Since 2000, she has been an official trainer and evaluator for the National Association for Search and Rescue. In 2006, she became lead evaluator for all K9 certifications. She’s presently the head trainer and a board member for MidWest Hundesport Association. Past canine partners include Bullet, Greta, and her beloved Jaeger Meister. Jaeger Meister, who passed away in 2019 at nearly 13 years of age, was the very first canine in the U.S. to obtain a search and rescue title through the United Schutzhund Club of America (USCA). Somehow, Annette also finds time to crochet, garden, craft, cook, teach private canine obedience lessons, and spend time outdoors hiking and fishing. She currently has two German shepherds, Enye and Jaska.
Julia, Client Service Representative
Moved to the Overland Park area from Utah in ’94, been here ever since!
- Why She Works at a Veterinary Hospital: There is nothing on earth I’m more passionate about than animals and the bonds they have with their humans. I’m also very much into alternative wellness, so I knew Mariposa was the perfect place for me!
- Family: Four kids! Mhya – Germand Shepherd; Thor – Newfoundland; Mabel– Bernese Mountain dog; Roxy–Rosy boa.
- Favorite Movie: Legends of the Fall; A River Runs Through It
- Hobbies: Running daily with my dogs, yoga, rock hounding, making handcrafted jewelry with crystals and stones.
- Fun Fact: My second lifelong passion is ballet–I started dancing when I was 21 months old.
Amber, Client Service Representative
As a Navy brat, Amber has lived all over the world, including Cuba and Scotland. Most recently, she lived in Oklahoma and now resides in Lenexa, Kansas.
- Why She Works at a Veterinary Hospital: I am passionate about animals and people, and Mariposa gives me the chance to help both!
- Family: I live with my husband Brian. Completing out my family is Belle, our Pomapoo; Leo, our red-eared slider turtle, and our two cats, Mulligan and Princess Sugar Plum.
- Favorite movies: I can’t choose just one! I’m a movie buff, but especially love old musicals and modern horror.
- Hobbies: I enjoy cosplaying with my family, crocheting and sewing weird costumes.
- Fun Fact: I do children’s charity events and visit children’s hospitals in costume as a princess!
Robin, Client Service Representative
“At Mariposa, I’ve found a family I didn’t know I had,” Robin says. “This is a place where everyone feels welcomed, included, at home; I was drawn to the energy here before I even started,” she shares. As one of our friendly customer service representatives, Robin brings a heart full of joy and many laughs to Mariposa.
Although, as a child, she wanted nothing more than to star on Broadway, Robin’s daily enthusiasm and compassion make the Mariposa team and our clients very happy that this KC native stayed right here in the Midwest. Robin boasts years of customer service experience from multiple sources and she doesn’t shy away from any animal or owner who enters our doors. She’s fluent in American Sign Language and enjoys using her skills when applicable at work. At home, she lives with a variety of pets ranging from dogs to fish, snakes, rats and hamsters as well as several human children. Throughout the fall, you’ll find Robin entertaining her other love, theatre, playing the role of a chess piece at the Renaissance Festival in the Chess Match.
Shannon, Kennel Assistant
Shannon is a local girl born who was raised in Overland Park, Kansas. She’s been in the business of animal care for over 25 years and her life’s passion has always been working with and helping pets. Shannon started out as a veterinary assistant in 1990 and she’s had the opportunity to work with multiple veterinary clinics. Today, Shannon does a little bit of everything around Mariposa. She is technically a kennel attendant, but she always goes wherever she is needed, assisting techs, doctors and even front staff when necessary.
“Rescue pets are my family, and my house and life are always full,” Shannon says. With a heart for rescue animals and adoptions, Shannon is mom to a crew of both dogs and cats at home. When she’s not at Mariposa, caring for patients and assisting with their comfort, Shannon keeps busy with her pet sitting and walking business named Pet Blessed. “I love being a caregiver for animals. They inspire me to be my best,” she says. “Outside of pet sitting, I enjoy offering pet transportation services to get animals to their veterinarian or grooming appointments. It’s unique and fun to do!”
Kip, Kennel Assistant
Kip hails from the Pacific Northwest, spending much of her childhood moving back and forth between Portland, OR, and Seattle. Her parents and grandparents were born and raised in Kansas City, so it is truly home.
- Why She Works at a Veterinary Hospital: “After spending years as a hairdresser, then a chemist, I decided to return to my passion–working with/around animals. Pets are so important! I love being able to help!”
- Family: She lives with her long term constant companion, Doug, has three adult kids, two dogs and a bearded dragon.
- Favorite movie: The Way Back
- Hobbies: Reading
- Fun Fact: I can ride a unicycle!
Princess Ariel, Patient Care Supervisor
Ariel performs the important role of distracting patients during examination, blood draws and other procedures, which makes our jobs easier and provides stress relief for our patients! She also keeps tabs on everyone during the work day. Ariel is often seen supervising our technicians and ensuring things are in order. In her spare time, she naps on warm laundry and searches for things to bat around the clinic floor.
Fun Fact: She’s allergic to fish, and we can tell when she’s had some because her ears turn red.
Hobbies: Chewing on plants and assisting our patients in need (she always knows when she’s needed).
Sherlock, Front Door Greeter
Sherlock is an Umbrella Cockatoo who was rescued by Dr. Michelle Chappell, founder of Mariposa Veterinary Center. We estimated his hatch year to be 1966, making him an early senior in bird years. His life span could reach beyond 70+ years!
Favorite color: Purple
Fun Fact: He loves piñatas! He gets a new one every few weeks.
Dislikes: Trucks (he tends to scream when he sees them in our parking lot) and people who walk “too quickly”
In the early morning hours of December, 11, 2018, Mariposa said goodbye to our dear Captain Jack. After many wonderful years of beating the odds and surpassing his estimated life expectancy, our sweet Jack finally succumbed to a genetic heart condition. He was our cheerful greeter, biscuit maker and paper warmer, and a constant friend and comfort to all who knew him. He loved everyone he met, which got him into trouble with dogs from time-to-time. There is a Jack-shaped hole in our hearts. We will miss him always.